On the 27th of May, TAF, in association with the Pulse Business along with special member guest Gaynor Pates, Operations Director of the Railway Industry Association, hosted a webinar to discuss how to improve your Member Engagement with a Pulse Survey. The session covered:

  • What is a Pulse Survey?
  • Key Statistics
  • Why run a Pulse Survey?
  • How to Make the Most of Your Pulse Survey 
  • How do Pulse Surveys Differ from Engagement Surveys
  • Advantages and Disadvantages of Using Pulse Surveys
  • 7 Steps to Implementing a Successful Pulse Survey
  • Best Practice Pulse Survey Questions

To view the recorded session please click here.

To view the slides presented please click here.

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