Dynamic Membership Management

Silverbear is proud to be the UK’s only certified Microsoft Dynamics 365 partner working exclusively with membership and non-profit organisations in the UK and Ireland.

Our trusted digital platform, built on Microsoft Dynamics 365, the Dataverse, and Azure, delivers world-class engagement to over seventy organisations serving 4.2 million members.  We securely manage over £440 million of subscriptions, donations, and payments every year to support the foundation of our clients’ memberships.

The Pulse Business delivers real time insight to companies driven by the ambition of fast track growth. We design and deliver incisive Pulse questions that enable and elucidate varied views on many topics. This unique insight is used by our clients to grow and improve their businesses.

We work with a wide range of Membership and Trade Associations and help these organisations understand their membership base more intimately as well as develop a tighter grasp of what triggers membership engagement. Our Pulses are designed to strike at the heart of a topic and will often reveal a sometimes uncomfortable truth. Part of our remit is to help you manage the impact.

Here at Quality Assured National Warranties we understand how important it is to protect home improvement investments, so we place consumer protection at the heart of everything we do.

For over 15 years we have been providing homeowners with vital consumer protection in the form of insurance backed guarantees and deposit protection insurance. We provide cover for anything from a small porch to large commercial projects.

We have issued more than 2.5 million policies; making us one of the largest insurance backed guarantee providers. We are very proud  that both ourselves and our insurer are based and regulated in the UK; meaning that our customers benefit from local expertise, regulation and recourse.

Our not for profit specialist team has over 20 years’ experience working with trade associations and membership bodies.

They work hand-in-hand with our team at Moore Kingston Smith Association Management, the largest association management company in the UK. They specialise in managing these organisations.

Our wide range of services are designed to help our clients continually improve the efficiency of their business and take advantage of new opportunities.

These include:

  • Audit
  • Membership administration
  • Event management
  • Secretarial
  • Book-keeping and management accounts
  • Tax and VAT
  • Governance and strategy
  • HR consultancy services
  • Cyber security and GDPR
  • Digital transformation

Miles Smith are a London based insurance broker who provide direct and immediate access to the Lloyd’s and the London Market.

Our specialist teams are highly experienced and provide advice and insight into your distressed risks, enabling you to provide enhanced cover for your clients, particularly in areas where standard cover may not suffice.

Our brokers are expert negotiators and fight for the terms and cover your clients need. This gives us the ability to place distressed risks that are rarely in the appetite of composite insurers.

Since 2003 we have been successfully recruiting for UK and EU trade associations. We are communications and advocacy headhunters appointing the people responsible for an association’s reputation and influence: its leadership, communications, public affairs and policy experts for permanent and interim roles.

No other recruitment supplier to the association sector has assembled as large a team of dedicated headhunters (including one with the only PhD in the world on the accountability of business associations), conducted more in-depth research into the association market, or successfully recruited for as many representative organisations as Ellwood Atfield.

Our promise is to connect the right people, smoothly and efficiently. Our purpose is to create important and lasting relationships.

Climate Action for Associations (CAFA), is a not-for-profit organisation that has been established specifically to convene and support trade and professional associations in their sustainable transition. CAFA provides continually evolving guidance, solutions and tools to help associations take proactive climate action both internally and to support members on their net zero journey.

We believe that by collectively embracing the power of trade and professional associations, industries, systems, professions and supply chains, we can achieve more faster. By joining and pledging to the CAFA Collective, we will provide the support associations need to take real action and will set them on a path to deliver additional, long-term value to its members, employees, key stakeholder and wider communities.

CAFA was founded by b2b, the membership experts who have worked in the membership and third sector globally for more than 20 years and more recently worked with international climate change NGOs and with leading sustainability experts.

oomi is a fully integrated engagement management system for the membership and not for profit sector combining CRM, website, collaboration, engagement & social media.

Our solutions have been developed on the back of over 30 years experience of operating in the NFP sector. oomi’s customers include professional membership bodies, trade associations and other nfp and charitable organisations.  These include the Nautical Institute, The Royal College of Physicians and Surgeons of Glasgow, the Healthcare Infection Society and, the British Parking Association, with whom oomi CRM  was shortlisted for the Memcom Best Use of Technology Award in 2021.

oomi has the widest range of modules specifically designed around the requirements of the membership and NFP sector. They deliver powerful functionality and can be tailored and configured to meet your organisation’s exact needs.

Our cloud-based, social CRM also gives you the flexibility to make changes that will adapt the system as your organisation changes – without the associated costs

oomi is the low risk, end to end CRM and website solution. We can build you a new website or integrate with your existing website to deliver a complete  solution for all of your CRM and website needs.

oomi is available anytime, on any device and truly agile for your changing organisational needs

Founded by industry experts in 2005, acceptcards¨ is trusted by many of the UK’s Challenger Banks, Membership Organisations & Trade Associations. Our ethos is simple, to provide all UK businesses with access to the best terms and solutions from the merchant services providers. Being an independent and privately owned business we are not tied to any provider, enabling us to be truly objective in the solutions we recommend and arrange for you. We can advise on all areas of card acceptance (chip & pin, mail/phone order and E-commerce).

We are a team of trusted association management experts with extensive experience in managing all aspects of national trade associations. You can use us for a full back office service or bespoke projects.