Training Administrator - BFBi, West Midlands

Reporting To:     Ruth Evans MBE, Chief Executive 

Based in Wolverhampton, West  Midlands 

The Association is searching for “Special”.  Do you have the following qualities: 

§  Passion

§  Drive & Vision

§  Ambition

§  Flexibility

§  Eye for detail

§  Jack of All Trades

§  Communication skills to promote the Association and Members at all levels within industry 

BFBi was formed in 1907 to represent the entire value chain supplying the brewing industry.  Membership has expanded into all beverage sectors, with the remit of BFBi changing to match the requirements and expectations of today’s challenges, whilst preserving the best of tradition. 

BFBi is also a Trade Challenge Partner, on behalf of UKTI, mentoring companies in export markets and organising UK participation at a number of overseas exhibitions. 

BFBi is moving into new areas via a growth in training and assurance schemes and a role has been created in order to secure the future provision of these benefits within Head Office.  The role is intended for somebody who wishes to develop and grow within an industry and grow the Association as a consequence. 

This is an opportunity for somebody with experience of working in a small team with a flat management structure and used to working in a multi-faceted, fast paced environment.   The individual is expected to have experience of taking ownership of a role with an ability to develop any systems needed and proactively grow the number of candidates for training initiatives. 

Experience of working within a benefit driven, not for profit environment is not essential, but an understanding of what a trade association delivers is expected.  A believer in the traditional values of communication, geared to today’s electronic and social media networks is essential. 


§  To grow the Association by developing the existing Feed Assurance Scheme and Level 2 Technical Certificate in Drinks Dispense.  To create a  new Trailblazer in Drinks Dispense. 

§  To develop a wide and deep understanding of the food & drink supply chain, with a view to becoming a gatekeeper of quality, best practice, whilst protecting the wider commercial interests of the Membership 

§  Develop a lifetime career within the Association, providing long term vision, whilst delivering short term goals. 


The key activities outlined below represent an overview of the position.  A flexible, responsive, pro-active approach is essential, together with initiative in identifying and focusing on what needs to be done to establish and maintain the key strategies of the BFBi Business Plan. 

1.2               Job Summary 

1.2.1         Ensure a responsive, helpful service is provided to Members and non Members at all times when acting as a point of contact between the Membership and Head Office. 

1.2.2         Responsible for maintaining and improving training services to existing Members and industry. 

1.2.3         Responsible for ensuring database of Members and industry is kept up to date. 

1.2.4         Manage the delivery of Feed Assurance Scheme and Level 2 Technical Certificate in Drinks Dispense. 

1.2.5         Help to develop a Trailblazer in Drinks Dispense and promote to industry. 

1.2.6     Have a desire to learn about the industry, its many sectors, challenges and issues such that career progression is enabled to Membership Development Manager and, perhaps, beyond. 

Profile – a Training Administrator with a desire to also learn about the many sectors within the industry with a view to developing new training streams; a people focus and ability to manage the administration needed within a trade association.  

ü  The ability to deal with people from all walks of life in a manner that reflects favourably upon the Association is essential: these may be staff, members of the Association, existing and potential customers, distinguished visitors, allied associations, Government bodies or members of the public  

ü  An efficient, helpful and diplomatic style, and an excellent telephone manner, coupled with an ability to act with authority and initiative on occasions. 

ü  Experience of working in a busy team, and success in turning prospective leads into firm business.

ü  Ability to work within a flattened management structure and desire to develop the position into an income generating department. 

ü  An intelligent approach and genuine interest and enthusiasm for the work of the Association. The post requires the development of a broad knowledge of its activities in general. 

ü  Willingness to work flexible and, on certain occasions, long hours as part of a team complementing and helping each other. 

ü  The ability to use initiative under the general operating principles of Head Office. 

ü  A high standard of PC literacy, particularly with Microsoft Office and e-mail. A willingness to learn new technology skills. 

ü  Ability to manage a number of different projects at the same time, whilst ensuring attention to detail. 

ü  A well-developed sense of security and risk awareness, and of health and safety matters. 

ü  Sense of humour, good eye for detail, excellent time management skills and a strong team player. 


- Salary dependent upon experience.

- Non-contributory pension plan (after probationary period).

- Private health insurance (after probationary period).

- 35-hour week, (some flexible hours may be required).

- 27 days holiday plus public holidays. 


Please send details of current salary and cv to